Return Policy

Sale items are a final sale. Purchases returned unworn, undamaged, and in the original packaging may be returned for a full refund in the original form of payment within 7 days of purchase. Purchases returned unworn, undamaged, and in original packaging within the 8-14 day window may be returned for store credit in the form of a gift card. Gift cards do not expire.

Purchases will not be eligible for return after 14 days. If you are returning an online order, please ship your return to Arco Avenue 1107 Highland Colony Parkway Suite 107 Ridgeland, MS 39157. Please include your order number. Do not apply tape or write directly on the shoe box you are returning. We do not offer free return shipping. Your refund/store credit will be processed upon arrival, given the conditions above are met.

Please contact us at style@arcoavenue.com in the rare case you have a defective item.